Payment & guarantee
Welcome to Fearless Jewellery, where your shopping experience is as exceptional as our pieces. We pride ourselves on providing a seamless journey from selection to satisfaction. Here’s what sets us apart:
- Terms of Engagement: Your purchase is governed by our terms, ensuring clarity and mutual understanding. Placing an order signifies your acceptance of these terms.
- Transparent Pricing: Our prices include VAT, delivery, insurance, and customs tax. No hidden charges. Any fluctuations due to market dynamics won’t affect confirmed orders. Rest assured, we’ll notify you of any price adjustments before processing payment.
- Flexible Payment Options:
- Credit Card Convenience: Opt for the ease of credit card payment, securely processed with your issuer’s terms in mind.
- Installment Plans: Spread your payments over 5 to 9 months with our flexible installment options.
- SUMMO Plans: Choose from our SUMMO payment plans, providing flexibility tailored to your preferences.
- Quality Assurance: Crafted from premium materials like platinum and solid gold, our jewellery is a testament to our commitment to quality.
- Authenticity Guaranteed: Each piece comes with a tangible or digital certificate of authenticity, ensuring you’re receiving genuine Fearless Jewellery.
- Comprehensive Warranty:
- Extended Coverage: Enjoy a two-year warranty covering defects in materials or craftsmanship.
- Hassle-Free Repairs: Defective jewellery will be repaired or replaced within the guarantee period, with shipping costs covered by Fearless Jewellery for faults on our part.
- Convenient Repairs/Replacements: Submit defective jewellery along with necessary documents to our return address for hassle-free service.
- Guarantee Conditions: Adhere to specified conditions for warranty coverage, ensuring prompt resolution of any issues.
- Chargeable Services: We reserve the right to charge for services not covered by the guarantee or for non-defective products.
- Exclusions: Certain circumstances, such as wear and tear or user-induced damages, may not be covered by the guarantee.
- Product Replacement: We may replace defective products with equivalent items, ensuring continued satisfaction with your purchase.
- Extension of Guarantee: The guarantee period is extended during the repair process, ensuring ongoing protection.
- Legal Protection: Our terms and conditions safeguard your rights and interests, providing clarity and transparency.
- Brand Integrity: We retain ownership of all proprietary rights, ensuring the integrity of our brand and products.
- Force Majeure Clause: We’re not liable for failure to meet obligations due to unforeseen circumstances beyond our control.
- Indemnification: Customers agree to indemnify Fearless Jewellery against claims arising from product usage.
At Fearless Jewellery, your satisfaction and confidence are our utmost priorities. Experience luxury redefined with Fearless Jewellery, where every piece tells a story of elegance and excellence.