Delivery Time And Methods

♦ Delivery time is the preparation and shipping time of your order to your home.

♦ Residential and professional shipping services. With FedEx. A package number is sent by e-mail as soon as the package is shipped so that you can track its delivery. This package number is also permanently available in your customer account. We deliver to your doorstep with a required signature on delivery.

♦ For orders shipped through colissimo, we will mail you a confirmation of delivery without a signature. Note: Similar information is available when you track your package online

♦ The delivery time mentioned below are based on the usual times but are not guaranteed:

FEDEX:
Departure from SAINT-LUCIA – UNITED STATES: 2 to 5 working days.
Departure from SAINT-LUCIA – EUROPE: 3 to 6 working days.
Departure from SAINT-LUCIA- ASIA: 4 to 7 working days.
Departure from SAINT-LUCIA- AFRICA: 5 to 8 working days.
Departure from SAINT-LUCIA- AUSTRALIA, rest of the world: 6 to 9 working days.

♦ Delivery time does not include the time required by Customs for processing of consignments (Norway, Switzerland and several territorial regions in the EU, among others Monaco, San Marino, Liechtenstein and the Channel Islands).

♦ For shipments to remote areas and islands, delivery time may be extended.

♦ To achieve the above deadlines, it is necessary that your shipments outside Benelux are removed separately.