Order tracking
Order tracking
At Fearless Jewellery, we believe transparency and reassurance are part of the luxury experience. From the moment your order is dispatched, you can follow its journey until it reaches you.
Tracking Your Order
Once your order has been prepared and dispatched, you will receive a shipping confirmation email containing your tracking number.
This tracking number allows you to monitor your delivery at every stage, from dispatch to final delivery.
When Will My Tracking Be Available?
Tracking information is issued once your order has left our facility.
- In-stock jewellery: tracking is usually sent within 1 to 3 business days after payment confirmation
- Made-to-order or customized jewellery: tracking is sent once production is complete and the piece has been dispatched
(production time typically ranges from 2 to 6 weeks, depending on the design)
If your order includes multiple items, tracking will be provided once all pieces are ready and shipped together, unless otherwise agreed in writing.
Delivery & Customs (DDP Service)
All orders placed on fearlessjewellery.com are shipped on a Delivered Duties Paid (DDP) basis.
This means:
- All applicable taxes, customs duties, and import charges are included
- No additional fees will be requested upon delivery
- Your parcel is delivered directly to you without administrative burden
Customs processing, when applicable, is handled as part of the delivery process and may appear as a status update in your tracking history.
Tracking Updates
Tracking information may include the following statuses:
- Shipment accepted / dispatched
- In transit
- Customs processing (if applicable)
- Out for delivery
- Delivered
Please note that tracking updates may take up to 24 hours to appear after dispatch.
Delivery Delays
While delivery times are estimated based on destination, delays may occasionally occur due to:
- customs inspections
- weather conditions
- peak seasons
- circumstances beyond the carrier’s control
Fearless Jewellery cannot be held responsible for delays caused by such external factors, but we remain available to assist you if needed.
Need Assistance With Your Order?
If you have not received your tracking number, or if you require assistance with your delivery, please contact us and include your order number for faster support: